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Privacy Policy

At The Organic Basket we know how much you care for the information we receive from you in terms of usage and storage. We really appreciate your trust and we will always handle your personal information securely and carefully. We will comply with all related Australian privacy laws and make sure our staff is constantly aware of their obligations.

Information Collection

We may collect the following information when the customer register on the site, place an order, enter a contest, reply a survey or communication such as e-mail, or participate in another site feature: full name, delivery address, billing address, email address, phone number, credit card information, gift recipients date of birth & gender. You may, however, visit our site anonymously.

The information collected by us will be used for the purpose for which it is provided, unless we disclose other uses in the Privacy Policy or at the time we collect the customer information.

Information usage

We may use the information we collect from the customer in the following ways:

  • To process your transactions and deliver your goods & services in an efficient way.
  • To personalise your site experience by responding to your individual needs.
  • To improve or site based on the information and feedback obtained from you.
  • To manage a contest, promotion, survey or other site feature.
  • For periodic emails purposes: you may receive regular emails for: order updates, company news, updates, services information etc. If you are subscribe to one of The Organic Basket services, you may unsubscribe at any time by following the instructions contained in the email received.


Personal information disclosure & security

We maintain the safety of your personal information behind secured networks which are only accessible by persons who have special access rights to such systems, and are required to keep the information confidential. We use a private secure server based in Australia for order placement and / or personal information access purposes. All sensitive/credit information supplied by the client is transmitted via Secure Socket Layer (GeoTrust Rapid SSL certificate) technology and encrypted into our databases.

We do not sell trade or otherwise your personal information with third parties, excepting companies interrelated with The Organic Basket. If required by law or in the event of terms of service violation by the customer, we may release your personal information.

The customer has the right to access to his personal information, subject to exceptions allowed by law. If you would like to do so, please provide a written request to Fees may apply.


Cookies are small files stored by your browser that allows customer preferences to be recorded in this site. Cookies enable us to provide you with improved services by the tracking of usage and product trends. These cookies do not contain any personal info.

If you want to change the setting of your cookies (warn or turn off), you can do this through your browser settings. Please refer to your browser help menu to follow the instructions to modify your cookies. However, cookies may be necessary for the proper use of this site.

Third-party link

We may include materials from third parties on our site. Third-party links in this site have separate and independent privacy policies. We have no responsibility or liability for third-party materials, products, services or websites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these third-party information or websites.

Privacy Policies Changes

The Organic Basket reserves the right to change the Privacy Policies at any time without notice. It is the Customer responsibility to check periodically the site for current version and / or latest changes to the Privacy Policies. The access or continued use of the site following the post of changes establishes your acceptance of those amendments.

Contacts us

The Organic Basket

2/29 Lemana Ln, Burleigh Heads, QLD 4220, Australia.

Updated: 28 April 2015

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